Not all alerts are created equal Even though most IT teams have adopted IT
alerting practices, they are often far from alerting best practices. It’s
not enough to just have an alerting tool. Like a monitoring tool, if left
uncalibrated, alerts will simply produce a sea of noisy data. Instead, teams
should calibrate alerts so that they are meaningful. For example, a
meaningful alert might be something along the line of web requests are taking
more than x seconds to process and respond or new servers are failing to spin
up as expected. And these are great examples of what could be high priority
alerts for a company. Alternatively, alerts that are less high priority, such
as server is 90% full can be a low priority alert that can be forwarded to
the on call engineer but don’t rise to the level of a 2am wakeup call. In
OnPage, you can […]
The post 6 steps to IT alertin... (more)
Typical applications include sending messages to individual OnPage users or
groups and receiving tracking information for messages such as delivery and
read timestamps or reply information.
The API is based on open standards known collectively as "Web Services,"
which includes the Simple Object Access Protocol (SOAP), Web Services
Definition Language (WSDL), and the XML Schema Definition language (XSD).
These standards are supported by a wide range of development tools on a
variety of platforms.
Like many web services, OnPage SOAP is a combination of client-side and
server-side ... (more)
Why Proper Incident Management Is Key to Proper IT Management
Mitigating downtime requires good workflows, human response and - most
importantly - proper alarms to alert relevant individuals when things go
wrong. Proper incident notification is crucial to effect management of IT
Proper IT management requires proper incident management. Otherwise, you
court Murphy's law at your peril. In the IT world, if a server can fail, a
cache overload or traffic overload the network - it will. And the
consequences are significant.
Many IT organizations face database, hardware, and ... (more)
Onset Technology Announced that It Is the Recipient of the 2015 Best of
Waltham, Massachusetts Award for Computer Software
Onset Technology, the creator of the OnPage App, is one of the local
companies recognized as having enhanced the positive image of its
organization through service to their customers and its community, while at
the same time making the Waltham area a great place to live, work and play.
Judit Sharon, Onset Technology CEO commented: "We are thankful for the
recognition and very proud of our dedicated team and industry leading SaaS
products. Knowing that Walth... (more)
Anyone who can't afford to ever miss an urgent message can now download a
FREE TRIAL and sign up for service within a few minutes. Once installed,
OnPage transforms a smartphone into a secure messaging system that ensures
urgent messages always get through, and confirms that they are read.
OnPage has become an essential application for IT administrators by
interfacing to their server monitoring systems, ensuring that they never miss
a critical system alert.
"OnPage leverages expanding cellular and WiFi coverage, to provide reliable
HIPAA-compliant communication in cr... (more)